The following is a list of common questions and answers about the company, the training program and the CSLP® designation.

What is the CSLP®?

The Certified Student Loan Professional is a designation awarded for successful completion of the CSLP course and exam. It identifies you as having advanced knowledge of student loan repayment programs and the ability to create personalized strategies based on client needs and future plans.

Why is this program important?

If you are a financial professional working with consumers, this program provides critical information for your present and future clients who have student loans. Over 43 million consumers are already in repayment and more entering the pipeline. This program will provide you with knowledge that is not easily found in any other program. You will learn about all of the loan types, costs, risks, problem areas, and how to connect the right program for your client at the right time in their financial life.

How will this program and the designation help me?

The program will separate you from those who have not studied the complexity and nuances of student loan advising within the context of a complete financial review. It will provide you with a continuing resource throughout the years because we update the program as relevant changes occur and through the feedback of students with their questions and comments.The program will also make you more valuable to your organization as you develop expertise that can enable you to become a subject matter expert over time.

How much material is in the program?

The program continues to grow with over 36 course sections, comprehension checks after each presentation, an extensive resource section containing research, white papers, client facing materials, and helpful worksheets.

Can anyone take the program? What are the qualifications?

The program is for financial professionals who advise clients in areas of investment, planning, insurance, and tax. You should have at least 2 years experience working in the financial service industry and a bachelor's degree in business or finance.

What is the cost of the program?

The initial course published price is on the web site and course catalog. Payment of this initial fee allows you access to the material for 1 year. You must take and pass the certification exam during that period. If you do not and you wish to retain access to the material, you will pay a renewal fee equal to 75% of the full course fee. After you pass the exam, you will need to renew to retain access to the materials and continue to hold the designation. A 20 question renewal exam and payment of your renewal fee will be required.

Can I promote myself as a CSLP?

Yes but you should gain approval from your broker. Many firms are encouraging their representatives to take the course because of the number of student loan borrowers and their need for student loan advice.

How does the exam process work?

The exam can be taken after all of the course material has been reviewed. Once complete, a notification will be sent via email with exam instructions. The exam consists of 90 multiple choice questions. There is a 2 hour time limit. The exam is administered online and monitored by a remote electronic proctoring company. 

What is the passing grade for the exam?

70%. If you do not pass, you may retake the exam for a fee after a 1 week wait time. 

Is there CE Credit?

CE Credits are optional. Note that this program is NOT a traditional CE course that can be completed in an hour. The CSLP program contains 36 sections of learning that includes lectures, resource papers, quizzes, and other tools to help you understand student loan advising.

How often is more material added and updated?

Frequently. We are continuing to add relevant topics to help you continually enhance your knowledge and advising practice. 

Who is CSLA Board of Standards?

The company is a 501(c)3 non profit organization created to serve student loan borrowers through the training of financial professionals who have knowledge of personal finance and the CSLP designation. The company was founded by financial professionals and educators committed to the cause of helping consumers make better financial choices with their student loans and avoid a lifetime of problems related to this debt.